Call for accessible health and care information in your area

Poor implementation of the NHS Accessible Information Standard in England means many blind and partially sighted people can't access vital health and care information. It's putting people's health, safety and independence at risk.

Whether or not you have personal experience, you can call on your local Integrated Care Board to prioritise accessible information across healthcare services. 

A woman scrolls through a document on her tablet

“I have been given the wrong medication and not known it. I have missed appointments. You’re already unwell as it is, and then you’ve got this extra stress on top.”

What is an Integrated Care Board?

Integrated Care Boards fund and oversee healthcare services in a specific area.

They must ensure these services follow the Accessible Information Standard and can hold them to account when they don't.

What is the Accessible Information Standard?

The Accessible Information Standard requires NHS and publicly funded adult social care services to provide information in accessible formats (such as large print, braille, email or audio) for people who need it.

Despite this, only 11% of patients covered by AIS have equitable access to the NHS, and many people face serious risks to their health and wellbeing as a result.

Step 1: Your details 

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Keeping in Touch with RNIB

Every day, 250 people in the UK start losing their sight—that’s one person every six minutes. By sharing your information below, we’ll send you occasional updates on ways that RNIB can help you or a loved one, and how you can get involved.

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If you need help completing this form, please call the RNIB Helpline on 0303 123 9999. RNIB is committed to protecting your privacy and we want to assure you that your personal information is safe  with us and we will never sell your details to third parties. For more information please see our privacy policy on our website: www.rnib.org.uk/privacy-policy/